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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Keith Malone

Keith Malone

August 13, 2026

1  out of  5
rating by Keith Malone
"I wish I could rate ZERO stars. The agent Gaston Arguelles apparently according to his staff does not talk to his clients and does not go into the office. They are not professional, they miss quote policy's. They even promise to correct and lie and steal your money. This is the most unprincipled and dishonest insurance office I have ever dealt with. DO NOT USE THIS OFFICE, DO NOT USE STATE FARM."
We responded:
"Mr. Malone. Thanks for bringing this to my attention. I do go into the offices. I have one in the Bellaire area and another in Rosenberg. My teams do handle most auto, home, and business policies while I focus more on helping clients with their life insurance and financial matters. I spoke to our Manager regarding your account and she says she has reviewed the account and has spoken to you. You did get an increase in the home mfg home policy at renewal - which comes from State Farm and we have no control over their pricing. This increase at renewal complicated the changes you requested on the policy and I guess you weren't given a proper explaintion. I will reach out to you via phone. I apologize for the confusion. The manager will dig deeper to see what happened and we can discuss this on our phone call."
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Leslie Bryant

July 30, 2026

5  out of  5
rating by Leslie Bryant
"Helen was very helpful and broke down each coverage to me and was very patient with me and answered all my questions. Very sweet and professional!"
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Said wali

July 29, 2026

5  out of  5
rating by Said wali
"Cindy thank you for your service!!"
We responded:
"We are grateful for this review. Thank you!"
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Yesenia Alvarez

July 29, 2026

5  out of  5
rating by Yesenia Alvarez
"I had an Amazing experience working with Agent Emanuel. He was professional knowledgeable and genuinely cared about helping me find the right life insurance policy Emanuel took the time to answer all of my questions explained everything clearly and made the entire process easy and stress free I truly appreciate his honesty patience an outstanding customer service I highly recommend Agent Emanuel De Los Santos to anyone looking for a trustworthy and dedicated life insurance
MR. Emanuel thank you for doing such an amazing job."
We responded:
"Thank you for the nice review. We really appreciate it."
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nandodelsur

July 28, 2026

5  out of  5
rating by nandodelsur
"Have been with this State Farm location since 2013 and have always had great experiences and they are very polite and resolve your problems very quick."
We responded:
"We are grateful for these comments and review. Thanks!"
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Meli!

July 27, 2026

5  out of  5
rating by Meli!
"Customer Service with Cindy was great I love how patient and friendly and helpful she is."
We responded:
"We are grateful for your kind words and 5 star review. Thanks!"
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azteca Remodeling (Azteca remodeling)

July 27, 2026

5  out of  5
rating by azteca Remodeling (Azteca remodeling)
"Stephanie is very helpful"
We responded:
"Thank you for taking the time to leave us this review and rating!"
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Felipe Flores

July 27, 2026

5  out of  5
rating by Felipe Flores
"Muchas gracias por su servicio!"
We responded:
"Muchas gracias Sr. Flores por dejarnos este comentario! Se lo agradecemos!"
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Cheryl Hassel

July 21, 2026

5  out of  5
rating by Cheryl Hassel
"I had a great experience with the State Farm team at Gaston's office location. My agent, Emmanuel, was incredibly pleasant, patient, and thorough in explaining all my available options. He was highly professional and polite, truly making me feel like part of the family. Thanks to his excellent service, I secured great rates on multiple plans and got the absolute most value for my money. It is a genuine pleasure working with him."
We responded:
"Thank you for the nice comments and 5 star review. We are truly grateful.

"
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Ashenafi Aman

July 20, 2026

5  out of  5
rating by Ashenafi Aman
"Stephanie is the best in State farm"
We responded:
"Thanks for the kind words. We appreciate it."
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Marvin Dominguez

July 20, 2026

5  out of  5
rating by Marvin Dominguez
"Estefanía es la mejor"
We responded:
"Gracias por este comentario. Lo agradecemos."
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Francisco Guillen

July 20, 2026

5  out of  5
rating by Francisco Guillen
"Stephanie era muy amable. Buena aseguranza"
We responded:
"Gracias Sr. Guillen. Lo agradecemos"
Profile photo of Fermin B

Fermin B

July 20, 2026

5  out of  5
rating by Fermin B
"Cindy is my favorita"
We responded:
"Gracias por dejarnos este comentario! Lo agradecemos."
Profile photo of Abraham Baltazar

Abraham Baltazar

July 20, 2026

5  out of  5
rating by Abraham Baltazar
"Cindy was amazing"
We responded:
"Thanks so much for taking the time to leave us this nice review and comment."
Profile photo of Jamil Rahman

Jamil Rahman

July 17, 2026

5  out of  5
rating by Jamil Rahman
"Stephanie skowronski"
We responded:
"Thanks for leaving us this review! We really appreciate it."
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Juan Arzate

July 17, 2026

5  out of  5
rating by Juan Arzate
"Cindy"
We responded:
"Thanks for leaving us this review. We are grateful."
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Mareli Oliva

July 15, 2026

5  out of  5
rating by Mareli Oliva
"Muy amable.
Me ayudo con una póliza de vida. Recomendado a él 100%!"
We responded:
"Gracias for este comentario. Lo agradecemos!"
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Ethiopia Kidane

July 9, 2026

5  out of  5
rating by Ethiopia Kidane
"Cindy was amazing"
We responded:
"Thanks for the review! We appreciate it."
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Riad Riad

July 8, 2026

5  out of  5
rating by Riad Riad
"Cindy was amazing thankyouuuu"
We responded:
"Thanks for the nice review. We really appreciate it."
Profile photo of Juan Alvarenga

Juan Alvarenga

July 7, 2026

5  out of  5
rating by Juan Alvarenga
"Definitely recommended this office/location. Friendly and helpful staff!."
We responded:
"Thanks for the review Mr. Alvarenga. We appreciate it."
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Henry Rodriguez

July 6, 2026

5  out of  5
rating by Henry Rodriguez
"Called in and was taken care of by ms Helen and was taken care of in a professional manner. Such a sweet person, helped me save so much money on insurance."
We responded:
"Thanks for leaving us this nice review Henry! We apprecaite it."
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Sandra French

July 6, 2026

5  out of  5
rating by Sandra French
"My experience with this office has been nothing but wonderful. Stephanie is an amazing agent. She explained everything regarding my policy in a way that was easy to understand. I cannot recommend this office enough!"
We responded:
"We are grateful for this nice review and comments. Thanks!"
Profile photo of Genaro De Los Santos

Genaro De Los Santos

July 6, 2026

5  out of  5
rating by Genaro De Los Santos
"La seńorita Alondra fue súper amable.
Muchas gracias por toda su ayuda! Me ayudó a encontrar un seguro eficientemente!"
We responded:
"Gracias por estos comentarios! Se lo agradecemos!"
Profile photo of Rosario Flores

Rosario Flores

July 6, 2026

5  out of  5
rating by Rosario Flores
"Best insurance agent around the Houston area!
Emanuel made the process simple and easy. Will be referring all my friends and family 💯"
We responded:
"Thank you for the kind words and 5 star review. We appreciate it."
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Niña Sheila

July 5, 2026

5  out of  5
rating by Niña Sheila
"July is very helpful to all the questions I have on my policy"
We responded:
"Thanks for the nice review! We appreciate it very much."